You may not want to hear it, but you will inevitably encounter problems with your business and your customers. Some people are difficult to deal with and things will not always go as planned.
For example, one of my customers wanted his lawn mowed on Friday afternoons so it would look nice over the weekend. A reasonable request, but I had prior obligations every Friday afternoon. It was impossible for me to mow his lawn when he wanted me to. We couldn’t come to an agreement so he fired me.
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